Shipping, Return & Refund Policy
SmartLifeTree.com ships only to the US, Canada, Japan, and Australia. US shipments are shipped via USPS and they may take upto 5 business days for delivery.
International shipments are shipped via UPS Mail Innovations. In this method, the final delivery of shipment is done by your local post office. It can take between 10 to 30 business days for delivery to international addresses.
SmartLifeTree.com offers free shipping on orders shipping to the US if the total order cost exceeds 99 USD.
If you are not fully satisfied with you purchase, you may request a full refund on the purchase price within 30days.
Once you have mailed the package, please send us an email with the name of the courier and tracking number to: firstname.lastname@example.org. We will issue a refund as soon as we see movement on the package via tracking number.
The customer is responsible for paying for and printing the mailing label.
If you require a refund, Smart LifeTree will refund your payment in the way it was originally transmitted to us. If you paid with a credit card, your money will be refunded to your credit card within 5-7 business days.
If you have any additional questions please use our contact form here: contact us.