Shipping, Return & Refund Policy

  • Shipping Policy

SmartLifeTree.com ships only to the US, Canada, Japan, and Australia. US shipments are shipped via USPS and they may take upto 5 business days for delivery.

International shipments are shipped via UPS Mail Innovations. In this method, the final delivery of shipment is done by your local post office. It can take between 10 to 30 business days for delivery to international addresses.

SmartLifeTree.com offers free shipping on orders shipping to the US if the total order cost exceeds 99 USD.

  • Refund Policy

    If you are not fully satisfied with you purchase, you may request a full refund on the purchase price within 30days.

    To request a refund, or if there are questions about your order, please use the Contact Form on our website.

    You can also reach us by email at: [email protected] or by phoning us at our toll free number at 855-375-9763.

  • Return Address:

Unopened products can be returned within 30 days for a 100% refund.  Please ship all returns to the following address:

Smart LifeTree
Shipcentral Fulfillment
8152 S. Welby Park Drive
Station A
West Jordan, UT 84088

  • Return Procedure:

    Once you have mailed the package, please send us an email with the name of the courier and tracking number to: [email protected]. We will issue a refund as soon as we see movement on the package via tracking number.

    The customer is responsible for paying for and printing the mailing label.

  • Refund Method:

If you require a refund, Smart LifeTree will refund your payment in the way it was originally transmitted to us. If you paid with a credit card, your money will be refunded to your credit card within 5-7 business days.

If you have any additional questions please use our contact form here: contact us.

You can also reach us by email at: [email protected] or by phoning us at our toll free number at  855-375-9763.